Returns & Exchanges
At The Case & Co, we want you to be completely satisfied with your purchase. If your new tech accessory isn't perfect, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the product in its original packaging to ensure it remains protected from scratches or damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing